A Fortune 500 business-services enterprise deployed process mining and activity monitoring against a $68M past-due AR problem. Neither could see the Excel workarounds tenured agents had built — Parable surfaced them, unified the tooling, and scaled what the fastest agents already knew how to do.

Successful AI transformation requires enterprise observability — a clear picture of how work actually flows — paired with a disciplined cadence to baseline, intervene, measure, and harvest value into P&L impact.

Parable helped Sunrun’s leadership make data-driven organizational decisions at scale across 15,000 people — and build the foundation for the AI transformation work ahead.

Mary Powell

CEO, Sunrun